Every ring I make is tailored to you; because of this, returns are a very large strain on my end. That being said, I am a human too and I allow returns within 7 days of receiving your package. The buyer is responsible for paying postage and any other shipping fees.
To process a return, rings must be:
- Undamaged, and in original condition
- Free of scuffs, scratches, and cracks
- With the original packaging, including box, ring box, packaging materials, and box contents
- Box, ring box, box contents, and packaging materials must be undamaged and in original condition
Please note that Braden Korus is not responsible for rings that break due to user error or neglect. This includes and is not limited to: dropping the ring, hitting the ring against a hard surface, exposing the ring to harsh elements, etc. I provide clear care instructions with every ring - follow these. I also repair damaged rings, so if you break your ring, email me at: support@bradenkorus.com.